Stepping into a leadership role changes what success looks like. The first 90 days are about listening, building trust and choosing a few improvements you can actually deliver.
Days 1–30: Listen and learn
- Meet one-on-one with every team member. Ask what works, what gets in the way and what they would change.
- Walk the workflow end to end at different times of day.
- Learn the numbers your organization uses to measure the pharmacy.
Days 31–60: Choose your priorities
- Pick two or three improvements with visible benefits for the team.
- Agree on how you will communicate — huddles, boards, messages — and keep it consistent.
- Identify who could grow into more responsibility and talk with them about it.
Days 61–90: Deliver and reflect
- Complete at least one improvement and share what changed.
- Ask for feedback on your leadership, and act on one thing you hear.
- Set goals for the next quarter with your team.
General information
This resource is educational and general. It is not medical, legal or financial advice for your specific situation.
